Technical Business Analyst

SUMMARY:
Technical Business Analyst

POSITION INFO:
Overview: Our client is looking for an Intermediate Technical Business Analyst to join a 6-month contract assignment based in Centurion. This role is suited to a Business Analyst with strong technical understanding, solid documentation skills and experience working closely with business stakeholders, developers, system architects and testing teams. Position: Technical Business Analyst Level: Intermediate Contract Duration: 6 months Location: Centurion Work Arrangement: On-site Rate: R400 per hour Minimum Requirements: • Bachelor's degree in Informatics, Industrial Engineering, Information Systems or a related field. • 4+ years' experience in business analysis, systems analysis or a similar role. • Strong experience in requirements gathering, business process modelling and documentation. • Experience supporting system integration projects. • Good understanding of IT systems, databases, APIs and data mapping concepts. • Experience with Agile and\/or Waterfall delivery methodologies. • Strong written and verbal communication skills. • Ability to work in a fast-paced, high-pressure environment. Key Responsibilities: The successful candidate will be responsible for: • Gathering, analysing and documenting business and functional requirements. • Engaging with business stakeholders to understand needs, challenges and process improvements. • Creating process flows, user stories, use cases, UML diagrams and supporting documentation. • Working with developers, system architects and testers to ensure requirements are correctly understood and delivered. • Supporting system integration activities and assisting with testing, including SIT and UAT. • Interpreting API documentation and supporting integration-related discussions. • Performing basic data validation and analysis using SQL. • Supporting troubleshooting of system issues, data integrity concerns and business process gaps. • Assisting with deployment, implementation support, post-deployment validation and change management activities. • Preparing user documentation, training material and process documentation where required. Technical Skills Required • SQL scripting and query development. • Ability to read and interpret API documentation. • Experience with API testing tools such as Postman or Swagger. • Understanding of relational databases, data models and data validation. • Experience creating functional requirements documentation, user stories and process flows. • Basic HTML knowledge would be advantageous. • Exposure to WPF or similar front-end frameworks would be beneficial. Advantageous • Business Analysis certifications such as ECBA, CCBA, CBAP or AAC. • Project Management or Agile-related certifications. • Experience in telecommunications or technology environments. • Experience with Zendesk and\/or Splynx systems.