Technical Marketing & Sales Manager

Responsibilities:

• Responsible for the execution of their technical marketing and sales plans and the achievement of revenue targets.
• Accountable for after sales technical support and customer management; understanding of the products, customer site visits and promoting technical superiority products is important.
• Oversees end to end sales and marketing value chain operationally and is the operational custodian of customer relationships. Conduit between the customer and operations.

Marketing/Sales

• Market development
• Create and nurture a diverse market
• Secure frame contracts and see that these are delivered against
• Keep appraised of market dynamics o Monitor international press / publications for relevant market intelligence
• Access price data from subscription sites (Metal Bulletin / Ryan’s Notes / Asian Metals)
• Attend international trade symposia / conferences for networking and market intelligence
• Understand customer needs and find ways to address same through their product range
• Represent the Company on sales and marketing related matters externally i.e.,
• Establish and maintain relationships with relevant industry bodies and trade organisations
• Maximise revenue by selling to the highest value markets
• Responsible for optimum product mix
• Manage enquiries for products offered and coordinate with production teams on technical support where required
• Manage and enforce Rights of First Refusal Agreements for vanadium supply
• Be well versed on contract structuring, pricing, payment terms, technical compliance, and delivery schedule
• Oversee or manage the processing of orders placed i.e.
• Receive Purchase Order (PO) and check PO for correctness in relation to negotiated terms
• Place Works Order (WO) on production giving the necessary details
• Monitoring of production against order and distribution plan
• Reschedule production sequence if necessary
• Update customer on despatch plan if necessary
• After sales support and account management

Logistics

• Schedule and manage despatch export work i.e., agree on despatch dates with production / management, manage despatch log
• Oversee and manage despatch logistics
• Book road transport with contractor against the despatch plan
• Liaise with contractor on any changes to the plan
• Receive and distribute vehicle details for security clearance with works
• Despatch documentation
• Receive Load Advice / Weighbridge Waybill / Final Mass Ticket / CoA / CoW from works
• Prepare Packing List
• Ensure packing, repacking, and packaging are accurate
• Customer liaison – logistics
• Liaise with customer on material readiness dates and shipping plan
• Agree on shipping plan with customer

Shipping

• Liaise with shipping line / vessel agent on prospective shipping opportunities
• Agree on suitable vessel
• Place booking request with shipping line / vessel agent
• Complete hazardous goods declaration and / or USA compliance where applicable
• Manage shipping and vessel logs
• Receive and verify vessel booking confirmation

Manage end to end forwarding and clearing process

• Verify payment by customer e.g., receive copy SWIFT or bank PoP and send to Finance Department etc.
• Submit service provider invoices for payment
• Receive and submit invoices for road transport / forwarding and clearing
• Update road transport and forwarding and clearing logs
• Oversight management of warehouses Documentation and reporting
• Maintain all relevant schedules
• Compile and distribute monthly reports

Knowledge and kills:

Formal Education

• Degree in Chemical Engineering or Metallurgy.
• Marketing degree advantageous
• 15 years industry experience with at least 5 years technical sales and marketing experience
• Steel making expertise and experience (V205 bearing steel)

Experience

• Expert knowledge of vanadium products and their application.
• Proven commercial acuity and ability to close deals
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.

Competencies:

• Strategic orientation
• Commercial and Financial Acumen
• Tolerance of Ambiguity
• Judgement and Decision-Making
• Problem Solving
• Political and Cultural agility

Functional Competencies:

• Building the Brand
• Research Competence
• Environmental Scanning
• Organisational Awareness
• Contract Management
• Business Insight and Risk Awareness
• Business development
• Sales

Intrapersonal Competencies:

• Assertiveness (Includes willingness to challenge and confront without being aggressive)
• Ethical Behaviour/Honesty/Transparency/Modelling of Values
• Managing risk (Calculated Risk-Taking)
• Excellence Orientation
• Flexibility/Adaptability
• Hight Stress Tolerance
• Results & Solution Focused (Drive, Energy & Follow Through)
• Visibility & Impact (Includes Professionalism & Executive Disposition)
• Building Strategic Partnerships/Networking
• Communication – verbal and written (Ability to articulate technical solutions for various audiences)
• Influence, Persuasion and Negotiation (Including Conflict Management)
• Organisational Awareness

Leadership Competencies:

• Motivating People (includes Creating and Selling the Vision)
• Participative Leadership (Empowering and Including People)
• People Development (includes Identifying and Nurturing Talent)
• Practical Execution Management (Planning, Organising and Monitoring; Includes Project Management)
• Strategic Leadership (includes Strategic Planning and Implementation)

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ATripleA Recruitment and Temps

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