Technical Operations Manager

Recruiter:

Sentinel Staffing Services

Job Ref:

CET004127/DE

Date posted:

Monday, April 14, 2025

Location:

Centurion, South Africa

SUMMARY:
Electronics Distribution company requires a Technical Operations Manager to manage the technical department, operations, training and ensure the correct level of product knowledge and solutions.

POSITION INFO:
Min. 10 years Operational Management experience
BTECH or NHD in Electronic Engineering or Computer Science.

Areas of responsibility:

Technical Department
Product Knowledge and Solutions
Training Academy

Technical Department Role:

Operational Management of Technical Department
Ensure high level of support to clients
Operational Management of Internal Technical Systems

Product Knowledge and Solutions Role:

Manage Product Specialist
Ensure best practice Design of Security Solutions
Ensure Competent Technical Staff & Sales Engineers

Training Role

Operational Management of Training and Training Academy
Manage Marketing and Sales staff Training
Manage counter sales and telephonic support training
Manage Client training product knowledge

Experience required:

Operational Management of Technical Services (B2B)
Operational Management of the delivery of training to staff & clients
Operational Management of Internal Technical Systems
Operational management of ICT services
Management of Team Leaders, Product and Service delivery Technicians (max span of control of 6)

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