UX Specialist

Recruiter:

Quadrant Systems

Job Ref:

3653787181

Date posted:

Tuesday, July 26, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Job Description:

We are looking to recruit an UX Researcher to join the product design team.

Job Purpose:

To research UX best-practices, competitors and user needs. Conducts user-testing, analyses data to inform design process. Manages content for certain projects/areas.

Job objectives:

To support the product design team in delivering digital touchpoint experiences that our customers engage with
To support the product design team in developing customer journey strategies that consistently improve the customer experience for Absa CIB and drive a customer centric culture throughout the business
To research UX best practices across both competitors and user needs requirements
To analyse CX and UX data to inform our UX design process
To collaborate with stakeholders and design team members

Minimum requirements:

Job related knowledge:

Essential

User testing research and usability testing (applied)
Analysed research findings for a better understanding of user insight (applied)
Good understanding of analytics and the UX design process (applied)
Good understanding of what motivates a customer, (applied)

Desirable

Previous UX research (banking advantagious)

Job related skills:

Analytical thinking: ability to read user and market research findings using logical and scientific reasoning (competent)
Written and verbal communication (competent)
Ability to conduct research (competent)
Attention to detail (competent)
Time management skills (competent)

Job experience:

Essential: Minimum of 2 years’ experience in market research
Desirable: 3 years’ experience in market research

Education:

Bachelor’s Degree/Diploma in media, marketing, research, digital marketing (or relevant discipline)

Essential Competencies:

Deciding and Initiating Action
Working with People
Writing and Reporting
Presenting and Communicating Information
Analysing
Learning and Researching
Planning and Organising
Adapting and Responding to Change

To apply, please send CV to

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