UX Specialist

 

Recruiter:

Quadrant Systems

Job Ref:

3653787181

Date posted:

Tuesday, July 26, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

 

Job Description:

We are looking to recruit an UX Researcher to join the product design team.

Job Purpose:

To research UX best-practices, competitors and user needs. Conducts user-testing, analyses data to inform design process. Manages content for certain projects/areas.

Job objectives:

  • To support the product design team in delivering digital touchpoint experiences that our customers engage with
  • To support the product design team in developing customer journey strategies that consistently improve the customer experience for Absa CIB and drive a customer centric culture throughout the business
  • To research UX best practices across both competitors and user needs requirements
  • To analyse CX and UX data to inform our UX design process
  • To collaborate with stakeholders and design team members

Minimum requirements:

Job related knowledge:

Essential

  • User testing research and usability testing (applied)
  • Analysed research findings for a better understanding of user insight (applied)
  • Good understanding of analytics and the UX design process (applied)
  • Good understanding of what motivates a customer, (applied)

Desirable

  • Previous UX research (banking advantagious)

Job related skills:

  • Analytical thinking: ability to read user and market research findings using logical and scientific reasoning (competent)
  • Written and verbal communication (competent)
  • Ability to conduct research (competent)
  • Attention to detail (competent)
  • Time management skills (competent)

Job experience:

  • Essential: Minimum of 2 years’ experience in market research
  • Desirable: 3 years’ experience in market research

Education:

Bachelor’s Degree/Diploma in media, marketing, research, digital marketing (or relevant discipline)

Essential Competencies:

  • Deciding and Initiating Action
  • Working with People
  • Writing and Reporting
  • Presenting and Communicating Information
  • Analysing
  • Learning and Researching
  • Planning and Organising
  • Adapting and Responding to Change

To apply, please send CV to




 


 

 

 

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