Warehouse Operations Manager

SUMMARY:
Warehouse Operations Manager – Kraaifontein
Food Manufacturing | Warehouse & Distribution
Full-time | On-site

Our client is a well-established food manufacturing company based in Kraaifontein, supplying caterers, bakers, and food industry professionals nationwide. With a strong focus on operational excellence, efficiency, and quality, the business is seeking an experienced Warehouse Operations Manager to take full ownership of warehouse, dispatch, and distribution operations.

This is a senior, hands-on role responsible for ensuring smooth, efficient, and cost-effective warehouse operations across receiving, storage (dry and cold), picking, dispatch, and returns. The role requires strong leadership, operational discipline, and a continuous improvement mindset.

POSITION INFO:
Key Responsibilities:

• Manage end-to-end warehouse operations including receiving, storage, picking, dispatch, and returns
• Lead, manage, and develop warehouse teams, team leaders, drivers, and support staff
• Drive operational efficiency, productivity, and cost control across all warehouse activities
• Ensure accurate stock control, FIFO principles, and regular stock counts and stock takes
• Oversee dispatch, route planning, loading, and delivery coordination
• Ensure compliance with SOPs, food safety, hygiene, health & safety, and company policies
• Monitor performance metrics including order accuracy, turnaround times, backorders, and losses
• Investigate stock variances, damages, and operational issues, implementing corrective actions
• Manage vehicle operations including maintenance, licensing, cleanliness, and driver compliance
• Drive continuous improvement initiatives and implement operational changes where required
• Ensure accurate reporting, record-keeping, and communication with management and internal departments

• Proven experience in a Warehouse Operations Manager or similar senior warehouse leadership role
• Strong background in food manufacturing, FMCG, or high-volume distribution environments
• Solid understanding of stock control, dispatch, route planning, and warehouse systems
• Strong people management and leadership skills
• Excellent organisational, problem-solving, and decision-making ability
• Ability to work under pressure in a fast-paced, deadline-driven environment
• Strong attention to detail and operational discipline