Application Support Analyst

Recruiter:

Time Personnel

Job Ref:

CPT004435/Meg

Date posted:

Tuesday, May 6, 2025

Location:

Observatory, South Africa

SUMMARY:
Are you an experienced Software Applications Support Analyst with a track record of leading a service desk within an IT Solutions environment?

Based in Observatory, this exciting opportunity is ideal for a proactive, solutions-driven individual who is passionate about software and end-user support.

If you thrive in a fast-paced IT setting and enjoy troubleshooting and enhancing user experience, this could be the perfect next step in your career.

POSITION INFO:
REQUIREMENTS

Matric,
3 years+ experience in software support and testing
Great written and verbal communication skills
The ability to communicate to users across the globe with different levels of computer skills
Comfortable to conduct classroom type training or webinars
Ability to prioritise
Appropriate problem-solving skills
Self-organising
Team player

DUTIES

Liaise between IT and various departments across global offices.
Applications support for in-house developed Online order entry system & RFID Inventory management system
Develop test plans and perform manual software testing
Generate and maintain Software User Guides & Training material
Manage query logs and route queries to developers where necessary
Follow/monitor new Implementations
Communicate important system notifications to users
Systems configuration
Customer/internal training on the Online order entry system

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Similar jobs you might be interested in:

Application Support Analyst
Location: Observatory
Salary:
Are you an experienced Software applications support analyst with a track record of leading a service desk within an IT Solutions environment? Based in Observatory, this exciting opportunity is ideal for a proactive, solutions-driven individual who is passionate about software and end-user support.If you thrive in a fast-paced IT setting and enjoy troubleshooting and enhancing user experience...
1 day ago

Business/Systems Analyst
Location: Bellville
Salary: R16.5k - 18.5k per month
Systems analyst Agent R17500 Odoo Experience
2 days ago

ANALYST PROGRAMMER II/DEVELOPER
Location: Cape Town
Salary: Annually
Gijima Staffing Solutions is recruiting for a retail industry leader in search of an experienced analyst Programmer II to join their dynamic IT team in Cape Town.Are you passionate about problem-solving, full-stack development, and delivering innovative, scalable tech solutions in a fast-paced retail environment? Do you thrive in an agile setting, take ownership of your work, and love seeing your ...
2 days ago

Senior Customer Succcess Analyst
Location: Cape Town
Salary: 600000 Annually
We're recruiting on behalf of a leading property research and advisory firm looking for a proactive and detail-oriented Senior Customer Success analyst with a background in real estate research, valuation, and client engagement.
13 days ago

Senior Business / Systems Analyst (CH1126)
Location: Kuils River
Salary:
14 days ago

Senior Customer Success Analyst
Location: Cape Town
Salary:
As a trusted recruitment partner, we’re working on behalf of an innovative and rapidly growing client in the Commercial Real Estate (CRE) technology space to find a Senior Customer Success analyst who will be instrumental in ensuring client satisfaction, retention, and long-term success. This is an opportunity to join a high-performing team where data, technology, and real estate intersect t...
20 days ago

Senior Change Analyst
Location: Capetown
Salary: Market Related
Senior Change analyst-Fleet
20 days ago

Finance Systems Analyst
Location: Cape Town
Salary:
Our client, a consulting house specializing in Intelligent Software Solutions is looking for a Finance Systems analyst to join their team.
28 days ago

Compliance Analyst
Location: Bellville
Salary:
32 days ago

Risk Analyst
Location: Century City
Salary: Market related
Experienced Risk analyst needed, to join a stimulating and fast paced team. Are you able to successf
65 days ago