Collections Team Leader

Recruiter:

Dananda Talent

Job Ref:

JHB000723/Motse

Date posted:

Monday, February 9, 2026

Location:

Sandton, South Africa

Salary:

Monthly

SUMMARY:
We are looking for a Collections Team Leader who understands the importance of ethical collections, compliance, and structured stakeholder engagement.
This role involves supervising collections activity, supporting operational effectiveness, and ensuring alignment with internal policies, legal requirements, and service standards.

POSITION INFO:
Key deliverables:

Supervising collections activity to ensure compliance and quality standards
Supporting process optimisation and system usage
Acting as an escalation point for complex collections matters
Working closely with finance and operational teams
Maintaining confidentiality and professionalism at all times

Minimum requirements:

Leadership experience in collections or client-facing operational teams
Knowledge of legal and ethical standards in collections
Must have experience in collecting personal loans and credit cards
Must come from a big call centre collections space

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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