General Manager â Operations & Business Development

Recruiter:

West Coast Personnel

Job Ref:

CPT001074/SM

Date posted:

Thursday, April 30, 2026

Location:

Cape Town, South Africa

Salary:

Market related Monthly

SUMMARY:
An outsourcing business is looking for a General Manager with a strong entrepreneurial mindset to run and scale operations. This is for someone who takes ownership, drives growth, and is hungry to win. Not a passenger role - full accountability and real impact.

POSITION INFO:
Responsibilities:

Lead and execute business strategy to drive growth, market expansion, and new revenue streams
Oversee full operational performance, ensuring efficiency, compliance, and service excellence across contracts
Manage financial performance, including budgeting, cost control, and profitability
Drive business development, client retention, and stakeholder relationship management
Lead, mentor, and develop teams, ensuring high performance and accountability
Monitor KPIs, analyse performance data, and report on business outcomes
Ensure compliance with OHS, regulatory, and client-specific requirements

Requirements:

Matric
BCom degree (Business Management, Finance, or similar), with strong commercial and operational experience.
Proven 10 + yrs experience within outsourcing, TES, or a related services-driven industry
Proven experience managing budgets, financial performance, and profitability (P&L ownership)
Strong commercial acumen with a track record of business growth
Advanced MS Office skills, particularly Excel, and exposure to social media strategy
Excellent communication and leadership skills
Highly organised, self-driven, and capable of managing multiple priorities under pressure
Own vehicle
Based in Cape Town, with occasional travel required to Gauteng

What’s on Offer:

Competitive, negotiable salary
Clear pathway to full operational leadership
High-impact role with visibility and influence on business growth
Entrepreneurial, performance-driven environment

To Apply:
Submit your detailed CV, proof of qualifications, recent head & shoulder photo.
Should you not hear back within 2 weeks, please consider your application unsuccessful.

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