General Manager

Duties will include coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
The candidate should account for all business activities, support staff development, enhance efficiency, drive sales, improve revenue and enhance the organisation's image and meet overall growth objectives.

Responsibilities:
Overseeing daily business operations of all the entities.
Developing and implementing growth strategies.
Managing & training managers and staff.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Achieving goals and targets.
Inventory maintenance.
Stock takes, cycle counts, and investigations.
Annual stock takes planning and analysis.
Process auditing.
Writing and maintenance of Company Policies and Standard Operations Policy (SOP).
Recipe investigations VS Operational implementations of recipes.
Security and loss prevention management.
HR and PR management.
Daily floor walks and inspections.
Overseeing the financials.

Requirements:
5 years of experience in Supermarket Retail as GM.
Qualifications in Business and Marketing
Franchise knowledge.
Analytical capabilities.
Process and system orientated.
Finance and marketing background and knowledge, specific to the retail industry.
Superior knowledge of different business functions.
Exceptional budgeting.
Arch and GAAP system knowledge.

Characteristics:
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Computer literate.
Proactive nature.
Lead by example.
Business development skills.
Consistent and principled.
Good conflict management skills.
Good listener.
Goal orientated.
High quality standards.
Honest and trustworthy.
Team and people orientated.

The package will be discussed in the interview.