Head of Growth (Sales & Marketing)- SPARK Schools Support - Rosebank

Purpose of Role:

The Head of Growth ensures that SPARK Schools achieves its ambitious customer acquisition and growth objectives in the short and long term. This takes the form of ensuring that all SPARK schools are fully enrolled, and as a result, SPARK is serving its surrounding communities to its maximum potential.

Responsibilities:

• Defining sales and marketing objectives to achieve organisational revenue and budget targets
• Driving sales and marketing campaigns to achieve revenue targets
• Taking complete ownership of all strategic initiatives and execution at the Awareness, Exploration, Consideration/Evaluation, Sales and Aftersales steps of the customer journey
• Ensuring the proper use of all tools and systems in these stages of the customer journey, e.g. SPARK Schools Website, Customer Relationship Management system, Direct Mail systems
• Designing an especially robust after-sales process to deliver strong customer loyalty and retention
• Driving the creation and maintenance of team performance dashboards, including all key team and individual KPIs
• Ensuring timely recognition and reward for top achievers in the teams and implementing performance management actions if/when required
• Building a high performing team by providing strong mentorship, coaching and guidance
• Leading and scaling the Sales and Marketing teams in line with the organisation’s customer growth, revenue growth and customer experience objectives
• Monitoring market trends, including competitor and industry analysis and applying insights and learnings to the Sales and Marketing strategy
• Identifying and exploiting new sales and marketing opportunities
• Annual budgeting and budget tracking for the sales and marketing business units
• Monthly, quarterly and annual reporting to key stakeholders
• Building strong and collaborative relationships with other internal stakehold

Qualifications:

• The ideal candidate will possess the following qualifications:
  • A bachelor''s degree, diploma or equivalent qualification in Business Administration/Marketing/Commerce or related field - Masters Degree, e.g. MBA advantageous
  
  Experience:
  • 8+ years of experience building, scaling and leading high-performance sales and marketing teams - 4 of which must be at a senior level
  • Track record of demonstrable success in overseeing both the sales and marketing functions in a single organisation
  • Previous P&L responsibility
  • Experience overseeing market research non-negotiable
  
  Skills and Mindset:
  • Strategic-thinker
  • Strong closing skills
  • Team player who thrives at helping team members succeed
  • Excellent communication skills
  • Exceptional analytical skills - ability to analyse real-time data and adjust marketing and sales efforts in response to that data
  • Ability to keep Return on Investment (ROI) top of mind at all times
  • Proactive
  • Must display high levels of grit and commitment to excellence
  
  Values: Service, Persistence, Achievement, Responsibility, Kindness

SPARK offers:

• fair market linked remuneration

• performance-based annual bonuses and increases

• above average/good annual leave

• life, disability and funeral cover

• employee wellness support

• educational support & study leave

• individualised professional development, support and mentorship

• employee discount on school fees

• opportunities for career growth

Compensation: Commensurate with experience.

Position Type: Full Time

Location: Rosebank, Johannesburg, South Africa

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company’s Employment Equity goals and targets.

SPARK schools encourages persons with disabilities to apply.

SPARK Schools may expire the posting of this advertisement at their own discretion.

Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.