Hotel Operations Specialist

Recruiter:

The Good Human (Pty)Ltd

Job Ref:

2906947842

Date posted:

Tuesday, March 31, 2026

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Our successful Hotel Operations Manager:

Operational Management by overseeing daily hotel operations across all departments to address operational challenges & ensure consistent service delivery.
Guest Experience & Service Excellence by ensuring that high standards of customer service are maintained at all times.
Financial & Commercial Management by monitoring departmental costs & revenue performance.
People Management by fostering a positive, disciplined and high-performance work culture.
Provide strategic oversight & operational support to the Hotel Sales Department.
Conduct monthly audits on service and standard operating procedures on all Hotels.
Reporting & Administration by preparing operational reports for Group Operations Director.
Work as part of a team or individually to deliver high quality standards consistently and accurately.

Qualifications Required:

Matric (NQF 4)
Proficient skills in MS Office, good numeracy, verbal and written English skills. Deep knowledge of hotel operations with a minimum of 5 years’ experience in hotel operations with proven experience in managing multi-departmental hotel operations.

To apply, your written application must include:

? CV (maximum 4 pages)

? contactable references (with telephone numbers)

? covering letter with three reasons why you’re our top candidate for the job!

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