Inbound Team Leader

SUMMARY:
Our client is looking for experienced Inbound Team Leaders to manage daily DC inbound operations, lead warehouse teams and ensure the accurate receiving, checking, put-away and movement of stock within a fast-paced distribution environment.

POSITION INFO:
Minimum Requirements:

• Grade 12 / Matric essential; a relevant qualification in Logistics, Supply Chain, Warehousing or Operations Management will be advantageous.
• Proven experience in a Distribution Centre / warehouse inbound environment, preferably within retail, fashion, FMCG or e-commerce operations.
• Previous team leader or supervisory experience, with the ability to lead, organise and motivate an inbound team effectively.
• Sound knowledge of inbound warehouse processes, including receiving, offloading, checking, sorting, quality control, put-away and stock movement.
• Good understanding of garment flow, stock accuracy and product handling within a fast-paced DC environment.
• Experience using warehouse management systems to support daily operations, workflow tracking, stock visibility and reporting.
• Ability to monitor productivity, service levels, compliance, cost performance and operational targets.
• Strong planning and coordination skills, with the ability to manage workflow according to delivery schedules and operational priorities.
• Hands-on approach to daily problem-solving, with the ability to resolve team-specific operational challenges quickly and practically.
• Ability to identify risks, delays, stock discrepancies or process issues and escalate these timeously to management.
• Strong communication skills, with the ability to coordinate effectively with internal teams, suppliers, transport partners and management.
• Good understanding of warehouse logistics standards, health and safety requirements and sustainability targets.
• High attention to detail, with a strong focus on accuracy, efficiency, compliance and loss reduction.
• Ability to work well under pressure in a deadline-driven, high-volume inbound environment.
• People-focused leadership style, with the ability to coach, guide, empower and develop team members.
• Positive and adaptable mindset, with the ability to respond effectively to operational change and continuous improvement initiatives.
• Reliable, accountable and self-aware, with a clear understanding of how leadership impacts team performance and overall DC operations.
• Willingness to work shifts, weekends or overtime when operationally required.

• Lead, manage, and organize an inbound department team, and monitor productivity.
• Support inbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows.
• Responsible for inbound receiving, checking, stock processing, storage location replenishment, put-away processes, potential future inbound VAS, and ensuring stock is available to fulfil operational expectations.
• Secure efficiency and smooth operations in a cost-efficient way and according to the client’s operational & sustainability standards.
• Guarantee optimal product availability and accurate inbound processing.
• Understand the features of the systems used in the warehouse, being able to run the operation on a daily basis.
• Responsible to conduct inventory counts.
• Identify risks and issues in daily DC inbound department team and report to inbound Department Manager to support resolving identified risks, issues, and follow-up.