Key Account Manager: Retail Media

SUMMARY:
Key Account Manager: Retail Media - Cape Town

POSITION INFO:
PURPOSE OF THE JOB
Responsible for maximizing revenue and cultivating strong, strategic relationships with key suppliers (endemic and non-endemic advertisers) and internal stakeholders to grow the Retail Media Network.
This role is the primary commercial interface, tasked with selling the value proposition of the Retail Media ecosystem, ensuring the flawless execution of campaigns, and reporting on performance to deliver exceptional return on investment (ROI).
The incumbent will be critical in building a scalable and profitable retail media network for the organisation.

KEY RESPONSIBILITIES

• Growing and retaining Key Supplier relationships
• Develop and implement a solid relationship management process to retain and grow business within key accounts
• Develop business proposals to onboard new partners
• Retail Media commercial and sales growth - Meet and exceed sales targets for key suppliers
• Co-create and execute a comprehensive sales strategy
• Ensure that financial budgets are met for the Financial year
• Oversee Campaign execution and performance.
• Manage the end-to-end campaign lifecycle
• Stakeholder management
• Foster Internal collaboration and value delivery.
• Bridge between PEP's internal teams and advertiser.
• Ongoing project management and administration within portfolio
• Ensure all administrative work are completed on accounts

• Bachelor's degree or advanced diploma in Business, Marketing, Media, or a related field.
• 3-5 years of experience in Key Account Management, Media Sales, or AdTech sales
• Desirable/Advantage: Digital Marketing or Sales Certification, Retail Media accreditation (either Amazon, Tesco, Walmart etc) OR 5-8 years experience as a KAM in the retail media, e-commerce or trade marketing space.
• Proven track record of meeting and exceeding significant revenue targets.
• Experience negotiating and closing complex commercial agreements.
• Desirable/Advantage: Previous experience working with Cellular/FMCG supplier accounts. Knowledge of the retail relationship ecosystem
• Essential: Solid understanding of retail media models (Sponsored Products, Display, DSP/Programmatic, Off Platform, In-store, CRM).
• Proficiency in sales CRM software (e.g., Salesforce) will be an advantage.
• Strong financial and commercial acumen.
• Excellent presentation and negotiation skills.
• Data literacy for interpreting campaign analytics (e.g., ROI, ROAS, AOV).
• Desirable/Advantage: Knowledge of campaign reporting tools (e.g., Google Analytics, Adobe Analytics).
• Understanding of ad-serving technology.
• Competencies: Performing under pressure, Presenting, Structuring, Organisational sensitivity, Persuasiveness, Drive, Initiative, Strategic sales.