Manager: Billing Operations

Recruiter:

Telebest

Job Ref:

JBO001181/Angie

Date posted:

Tuesday, March 29, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
Our client in the Telecommunications industry has an opportunity available for a Manager: Billing Operations to be based in the Johannesburg area.

JOB DESCRIPTION:

Requirements:

Minimum 3-year tertiary qualification in Finance or Commerce
Minimum of 5 years’ experience in specialisation; with experience in managing others.
Experience working in a large organisation
At least 5 year’ s experience in a similar management position, in dynamic and fast-moving industries

KPAs:

Implement action and plans to ensure fulfilment of objectives, liaising with relevant areas when necessary to ensure delivery of required solutions, customer experience and SLAs.
Assist in driving best practice, continuous improvement and innovation at process and procedure level
Assist in reviewing of policies, processes, and procedures within the credit risk and billing department, and provide suggestions
Control all end-to-end consumer bill runs, including online and mobile platforms and processes
Manage billing queries, ensuring accurate and timeous resolution as per agreed turnaround time
Oversee the package creation process as per the consumer business units’ guidelines
Customer Experience Management
Compile and present monthly billing reports
Project Management
Projects and system enhancements
Stakeholder Relationships
Recruit, develop and retain people with outstanding skills, qualifications, and potential

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Events Co-Ordinator
Location: Sandton
Salary:
6 days ago

Company Secretarial Manager
Location: Johannesburg
Salary:
10 days ago

Technical Utilities Manager
Location: Johannesburg
Salary: R40 000 Monthly
To oversee the day-to-day utilities administration of the managed properties. Provide business expertise on the BMS (building management system) and provide guidance and advice to centre, relevant parties, and service providers involved in the utilities meter reading, maintenance, and billing. The key objective is to reduce the utility consumption through implementation of Sustainability initiativ...
16 days ago

General Manager
Location: Centurion
Salary:
An Internal Vacancy exists for a General manager, Finance in the Technical Division at Head Office in Centurion The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
21 days ago

Operations Administrator
Location: Midrand
Salary:
21 days ago

Case Manager
Location: Johannesburg
Salary:
22 days ago

Financial Manager
Location: Johannesburg
Salary:
38 days ago

Bookkeeper
Location: Johannesburg
Salary: R20 000 - R30 000 per month
Bookkeeper
4 days ago

Financial Manager
Location: Johannesburg
Salary: 1 500 000 Annually
Are you a dynamic financial strategist with a passion for driving business growth, operational efficiency, and financial governance?
15 days ago

Accounts Receivable Administrator
Location: Johannesburg
Salary:
15 days ago

Manager: Billing Operations

Similar jobs you might be interested in:

Create a free job alert for Manager: Billing Operations in Johannesburg