Manager: Product Quality Assurance

Recruiter:

A 1L Realization (Pty) Ltd

Job Ref:

JHB000883/Tshid

Date posted:

Thursday, February 19, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Our client in the telecommunications sector is seeking a professional Manager: Product Quality Assurance on a contract duration of 6 to 10 months.

To support the successful deployment and performance of digital channels (App, Web, USSD, Chatbot) across multiple OPCOs by coordinating business-side testing, bridging the gap between Group IT and OPCO business teams, and ensuring alignment with the strategic vision of the Group Business Owner. The role ensures that delivered digital products meet functional, operational, and customer experience expectations across markets.

POSITION INFO:
Qualifications & Experience:

Degree or Diploma in Business, Digital Operations, Customer Experience, IT or related field.
3–6 years’ experience in business-side digital support, preferably across multiple markets.
Experience coordinating UAT, validating business requirements, or supporting product rollouts.
Background in telecoms, fintech, or platform-based environments is an advantage.

Key Competencies:

Strong stakeholder engagement skills, especially across countries and organizational levels.
Ability to interpret business requirements and assess operational readiness.
Proficient in coordinating with technical and non-technical teams (business, IT, and product).
Familiarity with tools such as Azure DevOps, Jira, or test management platforms preferred.
Strategic thinking with attention to detail, structure, and follow-through.

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