Operations Manager & Executive Support

SUMMARY:
Are you a degree-qualified, commercially minded operations individual who has worked closely with a Director in overseeing a company’s business operations, governance, and strategic initiatives?

This is a senior, hands-on management role suited to a proactive all-rounder who understands the needs of an organisation and will continually go the extra mile to ensure all goals are met.

Excellent opportunity if you are an operational driver and are highly efficient in managing projects, strong in advanced excel and spreadsheets supporting high-level decision-makers.

POSITION INFO:
REQUIREMENTS

• Matric, Degree in Business, Commerce, Finance, or related field
• 5+ years’ experience in operations, business management, or executive support
• Strong business acumen and operational management experience
• Experience working closely with senior leadership or directors
• Excellent organisational, leadership, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strategic thinker with hands-on approach
• Professional, discreet confident decision-maker
• Highly organised, detail-oriented, proactive and solutions-driven
• Professional and discreet

• Act as a trusted partner to the Director on operational and strategic matters
• Assist in developing and implementing business strategy and operational plans
• Prepare executive reports, presentations, and business insights
• Monitor business performance and identify areas for improvement
• Manage key strategic projects and initiatives
• Manage property leases, renewals, queries etc.
• Monitor insurance requirements and yearly updates
• Oversee day-to-day business operations across departments
• Oversee marketing opportunities and social media
• Implement and improve operational processes and systems
• Monitor KPIs, performance metrics, and operational efficiency
• Manage cross-functional projects and business improvements
• Ensure operational alignment with business objectives
• Manage company compliance, governance, and statutory requirements
• Coordinate board meetings, agendas, and board packs
• Maintain corporate records and legal documentation
• Assist with risk management and policy implementation
• Liaise with external stakeholders (auditors, legal advisors, consultants)
• Support and guide administrative and operational staff
• Assist with team structure, processes, and performance management
• Foster a culture of accountability and efficiency
• Drive operational excellence across the business
• Manage spreadsheet assisting with forecasting, and cost management
• Review operational expenses and identify cost-saving opportunities
• Work closely with finance and operational teams