Operations Manager (Fuel/Retail Sites)

Recruiter:

Talented Recruitment

Job Ref:

DBN003084/LP

Date posted:

Tuesday, March 17, 2026

Location:

Durban, South Africa

SUMMARY:
Ballito - A leading logistics company is seeking a highly experienced Operations Manager (Fuel/Retail Sites) to drive operational excellence across its retail fuel station network.
APPLICANTS MUST COME FROM THIS INDUSTRY!

POSITION INFO:
Responsibilities:

Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
Support and manage the Retail Support Officer to deliver outstanding performance.
Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.Translate the Retail Director’s strategic objectives into operational plans and guide Area Managers in execution.
Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ) standards. Conduct regular audits and follow-ups.
Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
Provide leadership and support to Area Managers, helping them grow their capabilities.
Promote accountability and alignment with company values.
Identify and implement operational efficiencies and cost-saving initiatives across the network.
Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

Requirements:

Bachelor’s degree in business management, Retail, Operations, or a related field (preferred)
5+ years in a retail operations role, preferably within the fuel or FMCG sectors
Experience managing multi-site operations
Strong people management and stakeholder engagement skills
Strategic thinking and execution
Leadership and team development
Analytical and financial acumen
Strong understanding of retail operations and customer service
Excellent communication and interpersonal skills
Ability to work across diverse geographic areas

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, should you wish to keep abreast with our active roles.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

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