Patient Administration Manager (Healthcare) - Eastern Cape

SUMMARY:
Patient Administration Manager to lead patient-facing operations at a hospital in the Eastern Cape. Manage the full patient administration function - from admissions and billing to records management and case flow coordination.

POSITION INFO:

Patient Administration Manager (Healthcare)

Our client within the private healthcare space, is seeking a Patient Administration Manager to lead patient-facing operations at one of its hospitals in the Eastern Cape.

This pivotal role will see you managing the full patient administration function - from admissions and billing to records management and case flow coordination - ensuring both operational efficiency and an exceptional patient experience.

Key Responsibilities

• Oversee admissions, discharges, and billing processes with accuracy and empathy.
• Manage patient data integrity and compliance with healthcare regulations.
• Supervise and coach the patient admin team to deliver excellence in service.
• Collaborate across departments to streamline processes and enhance patient satisfaction.
• Drive revenue accuracy and timely DNYB resolution in line with hospital benchmarks.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Management, or related field.
• Minimum 3–5 years’ experience in hospital administration or healthcare operations.
• Proven understanding of funder rules, authorisations, and billing procedures.
• Proficiency in Health Management Information Systems (HMIS) and MS Office.
• Strong leadership, communication, and analytical skills.

Why Join This Team

• Be part of a mission-driven healthcare group focused on excellence and compassion.
• Lead a critical department that drives both patient satisfaction and operational success.
• Competitive remuneration and professional growth opportunities.

ü Location: Mthatha, Eastern Cape (Full-Time | Healthcare Sector)

If you’re ready to make a tangible impact on patient care and hospital performance, send your CV to with Reference: PAM_EC