Talent Acquisition Manager

SUMMARY:
Our client is looking for a Talent Acquisition Manager to join their team in Johannesburg

POSITION INFO:
Roles and Responsibilities
JOB DESCRIPTION – TALENT ACQUISITION MANAGER
Location: Johannesburg (Head Office)
Reports to: Human Resources Director
Industry: Retail (Multi-site / Expansion) Type: Permanent, Full-time

1. Role Purpose

1. Key Responsibilities

• Develop and implement a national recruitment strategy and operating model.
• Create standardised recruitment processes, toolkits, templates, scorecards, and governance.
• Establish recruitment policies aligned with South African labour legislation (LRA, BCEA, EEA, POPIA).
• Build a scalable recruitment model that supports future store expansion.

• Manage end-to-end recruitment for Head Office and Store roles (operational and specialist).
• Lead sourcing efforts, talent pipelines, community recruitment, and partnerships with institutions/colleges.
• Oversee advertising, screening, shortlisting, interviewing, assessments, and offer management.
• Improve turnaround times, quality of hire, and recruitment efficiency.

• Partner with HR and Operations to forecast workforce needs.
• Lead recruitment planning and delivery for new store launches, including assessment days and volume hiring events.
• Build a recruitment calendar and long-term talent pipeline to support expansion.

• Promote internal-first recruitment and collaborate with HR on succession plans.
• Create structured pathways for internal candidates to access development and promotion opportunities.

• Ensure recruitment processes comply with labour, equity, and data protection laws.
• Train hiring managers on interviewing, STAR methodology, bias reduction, and hiring discipline.
• Track and report key recruitment metrics (time-to-fill, cost-to-hire, source effectiveness, etc.).
• Maintain recruitment documentation and audit readiness.

• Administer and optimise the Applicant Tracking System (ATS).
• Ensure data accuracy, clean workflows, dashboards, and consistent user adoption.
• Use analytics to monitor trends, bottlenecks, and operational risks.

• Ensure a professional, timely, and transparent experience for all candidates.
• Support employer branding initiatives across digital platforms and community engagement.

• Build TA capability across HR teams and hiring managers.
• Lead training sessions on interviewing, recruitment processes, and compliance.

1. Essential Experience & Qualifications

• 5–8+ years in Talent Acquisition, including experience managing a recruitment function or team.
• Proven experience in retail, FMCG, or high-volume multi-site recruitment.
• Experience designing and implementing recruitment frameworks or new processes.
• Strong track record delivering both operational and specialist recruitment.
• Exposure to workforce planning and/or new store openings is an advantage.

• Strong understanding of South African labour legislation (LRA, BCEA, EEA, POPIA).
• ATS experience required (Teamtailor advantageous).
• Ability to use data and analytics for decision-making and reporting.
• Competent in creating recruitment SOPs, guidelines, and tools.

• Strong stakeholder management and communication