Account Manager Marketplace

SUMMARY:
ACCOUNT MANAGER - MARKETPLACE - CAPE TOWN

POSITION INFO:
Responsibilities:

• Drive adoption of self-service advertising platform for Sponsored Advertising

• Analyze sales metrics and advertising data to identify trends and improve performance

• Offer clear, data-driven insights and recommendations to sellers

• Create media plans for high-spending sellers and explore upselling opportunities

• Coordinate asset collection for campaign execution

• Manage integration of advertising campaigns into the marketing calendar, ensuring effective communication and delivery

• Oversee billing and payment processes for accuracy and timeliness

• Monitor campaign performance, share results, and maintain execution portfolios

• Surpass advertising sales targets consistently

• Develop promotional materials to boost platform adoption among sellers

• Support Marketplace Account Managers with platform usage and issue resolution

• Gather seller feedback to enhance the advertising platform

• Collaborate with the CRM team on case studies to promote tool usage

• Host educational webinars on performance metrics and insights

• Escalate operational issues to technical teams for resolution

• Matric

• Bachelor's Degree or Advanced Diploma

• If the degree/diploma qualification requirement isn't met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required

• 3 years experience in B2B software or advertising sales (account management)

• Digital Marketing, Advertising and Sales experience (must have)

• E-Commerce experience is advantageous but not required

• Demonstrated ability to consistently achieve sales targets

• Strong track record of internal and external relationship management