SUMMARY:

HR Business Partner | Senior HR Manager Jobs  | Residential Property | Hospitality | Industrial Relations | Human Resources

Senior HR Manager | Residential Property & Hospitality | Pretoria, Gauteng

Lead the HR Function Across a Workforce of Approximately 180 Employees

About the Role

• Industrial Relations
• Employee Relations
• Performance Management
• Training & Development
• Employment Equity
• B-BBEE
• Payroll Oversight
• HR Reporting
• Disciplinary Processes
• Organisational Structures & Organograms
• Contractor & Service Provider Management
• Skills Development and SITA/SETA Submissions
• JSE Reporting

POSITION INFO:
Key Responsibilities Industrial Relations & Employee Relations Take ownership of the organisation's Industrial Relations and Employee Relations function, including: Provide professional guidance to management on South African labour legislation and HR best practice. Manage disciplinary and grievance procedures. Facilitate and coordinate disciplinary hearings. Conduct and support workplace investigations. Manage misconduct, incapacity and poor-performance processes. Advise managers on progressive and corrective disciplinary action. Manage employee complaints and workplace disputes. Assist with CCMA matters where required. Ensure disciplinary procedures are applied consistently and fairly. Maintain accurate employee relations and disciplinary records. Identify emerging employee relations risks and recommend appropriate interventions. Build constructive relationships between employees and management. Performance Management & Appraisals Lead and coordinate the organisation's Performance Management and Employee Appraisal processes across the workforce. Responsibilities include: Manage annual and periodic performance appraisal cycles. Ensure performance reviews are completed accurately and within agreed deadlines. Assist managers in establishing measurable KPIs and performance objectives. Monitor employee performance trends. Identify and address performance gaps. Manage and support Performance Improvement Plans. Provide managers with guidance on poor-performance processes. Support employee development and career progression. Assist with succession planning and talent development. Drive accountability for performance across the organisation. Training, Learning & Development Take responsibility for coordinating the organisation's Training and Development strategy and activities. This includes: Conduct Training Needs Analyses. Develop and coordinate annual training plans. Identify skills gaps across the organisation. Coordinate internal and external training interventions. Manage training providers and contractors. Maintain accurate employee training records. Monitor training expenditure. Measure training effectiveness. Coordinate mandatory and compliance-related training. Support learnerships and skills development programmes where applicable. Ensure training initiatives support operational and organisational requirements. Promote continuous employee development. SITA \/ SETA & Skills Development Submissions Manage and coordinate relevant SITA \/ SETA and Skills Development requirements, including: Workplace Skills Plan (WSP). Annual Training Report (ATR). Skills Development reporting. Training records and supporting documentation. Learnership and skills programme administration where applicable. Liaison with training authorities and external providers. Monitoring statutory submission deadlines. Maintaining accurate supporting evidence for Skills Development initiatives. Ensuring all required submissions are completed accurately and timeously. Employment Equity & B-BBEE Provide leadership and administration relating to Employment Equity and B-BBEE compliance. Responsibilities include: Coordinate Employment Equity planning and reporting. Maintain accurate EE records. Support Employment Equity Committee requirements. Monitor progress against Employment Equity objectives. Prepare and coordinate required Employment Equity submissions. Support B-BBEE verification processes. Maintain Skills Development and HR-related B-BBEE evidence. Prepare documentation for audits and verification. Monitor HR-related elements affecting the B-BBEE scorecard. Ensure statutory reporting requirements are completed within prescribed deadlines. Payroll Oversight Provide management oversight of payroll activities relating to an employee population of approximately 180 staff. Responsibilities include: Ensure employee information submitted for payroll is complete and accurate. Review new appointments, terminations and employee changes. Ensure salary adjustments and deductions are appropriately authorised. Monitor payroll deadlines. Review payroll-related reports. Ensure leave and employee information aligns between HR and payroll. Assist with the resolution of payroll queries. Maintain appropriate payroll controls and confidentiality. Work closely with the payroll function to ensure accurate and timely processing. This is an HR leadership and payroll oversight responsibility, rather than a purely payroll-processing position. HR Reporting & Analytics Prepare accurate and meaningful HR reports for management, covering areas such as: Headcount and workforce statistics. Employee turnover. Absenteeism. Recruitment. Employee Relations and Industrial Relations. Disciplinary matters. Performance appraisal completion. Training and Skills Development. Employment Equity. B-BBEE-related HR information. Payroll-related employee information. HR compliance. Workforce trends and organisational risks. Use HR data to identify trends, highlight risks and provide practical recommendations to management. Organisational Structures & Organograms Take responsibility for maintaining accurate organisational structures, including: Develop and maintain company organograms. Maintain reporting structures. Ensure position information remains accurate. Assist management with workforce planning. Support organisational restructuring where required. Maintain and update job descriptions. Assist with role clarification and organisational design. Ensure HR records align with approved organisational structures. Contractors & External Service Providers Manage relevant HR contractors, consultants and service providers, including: Training providers. HR consultants. Labour-related service providers. Recruitment or workforce-related suppliers where applicable. Other external HR contractors. Monitor service delivery, documentation, compliance and performance to ensure external providers meet organisational requirements. HR Operations & Employee Lifecycle Provide senior HR oversight throughout the employee lifecycle, including: Workforce planning. Recruitment and selection support. Onboarding. Employment contracts. Probation management. Employee records. Policies and procedures. Leave management. Employee transfers and changes. Promotions. Performance management. Employee engagement. Terminations. Exit processes. HR audits. Labour legislation compliance. Ensure HR policies and processes remain appropriate for a large operational workforce within Residential Property and Hospitality. Minimum Requirements Qualifications Bachelor's Degree in Human Resources Management, Industrial Psychology, Labour Relations, Business Management or a related discipline - Essential. Additional qualifications in Labour Relations, Employment Law, Skills Development or Organisational Development will be advantageous. Experience Proven experience at Senior HR Manager \/ Senior HR Business Partner \/ HR Operations Manager level. Experience supporting or managing a large employee population, ideally approximately 180 employees or a similarly complex workforce. Experience within Residential Property, Property Management, Hospitality, Hotels, Serviced Apartments, Accommodation or similar operational environments is highly advantageous. Experience operating within a multi-site environment will be advantageous. Strong hands-on Industrial Relations and Employee Relations experience. Proven experience managing disciplinary hearings, grievances, misconduct, incapacity and performance matters. Strong Performance Management and Performance Appraisal experience. Experience managing Training & Development and Skills Development initiatives. Experience with WSP, ATR and relevant SITA\/SETA submissions. Strong working knowledge of Employment Equity and B-BBEE requirements. Experience providing payroll oversight for a substantial workforce. Strong HR reporting and workforce analytics experience. Experience developing and maintaining organograms and organisational structures. Experience managing external contractors, consultants, training providers and HR service providers. JSE listed reporting experience. HR & Labour Legislation Knowledge The successful candidate should have strong working knowledge of: Labour Relations Act (LRA) Basic Conditions of Employment Act (BCEA) Employment Equity Act (EEA) Skills Development legislation B-BBEE Industrial Relations Employee Relations CCMA processes Disciplinary procedures Performance Management Training & Development Employment Equity reporting WSP & ATR submissions Payroll oversight HR policies and procedures Organisational Development Workforce planning Key Skills Senior HR Management | Human Resources Management | HR Operations | Industrial Relations | Employee Relations | Labour Relations | Disciplinary Hearings | Grievance Management | CCMA | Performance Management | Performance Appraisals | Training & Development | Skills Development | SITA | SETA | WSP | ATR | Employment Equity | B-BBEE | Payroll Oversight | HR Reporting | HR Analytics | Organograms | Organisational Development | Workforce Planning | Contractor Management | Employee Engagement | Labour Law | Multi-Site HR Management | Residential Property | Hospitality Who We're Looking For We're looking for a credible, commercially minded and hands-on Senior HR Manager who understands the demands of supporting approximately 180 employees within an operational business. You should be equally comfortable advising senior management, handling a complex disciplinary matter, managing employee relations, reviewing HR reports, driving performance appraisals, coordinating training, overseeing payroll information and ensuring statutory HR submissions are completed accurately and on time. Experience within Residential Property and\/or Hospitality will be particularly valuable because of the operational, service-driven and people-intensive nature of the environment. You will need strong judgement, resilience, attention to detail and the confidence to hold both managers and employees accountable while maintaining constructive working relationships. Why Join This Opportunity? Take responsibility for HR across approximately 180 employees. Join an operational organisation with exposure to Residential Property and Hospitality. Lead a broad and influential HR portfolio. Work closely with senior and operational management. Take ownership of IR, Employee Relations, Training, Performance Management, Employment Equity and B-BBEE. Influence organisational structures, workforce capability and employee performance. Operate in a diverse, fast-paced environment where HR has a direct impact on business performance. JSE-listed organisation Location 📍 Pretoria \/ Centurion, Gauteng, South Africa Apply Online If you're an experienced Senior HR Manager, Human Resources Manager, Senior HR Business Partner, HR Operations Manager or Head of HR with strong Residential Property or Hospitality experience and the capability to support a workforce of approximately 180 employees, we'd like to hear from you. Applications will only be accepted online.