Operations Manager – O&M

SUMMARY:
Our client is seeking an experienced Operations Manager (O&M) to oversee the performance and delivery of multiple Operations & Maintenance sites within the Business Unit. The role will provide leadership to Plant Managers and site teams, ensuring operational efficiency, compliance, client satisfaction, and strong financial performance across projects

POSITION INFO:
Key Responsibilities:
▪ Lead and manage Plant Managers and operational teams across multiple sites.
▪ Ensure consistent operational performance and achievement of service delivery targets.
▪ Monitor operational KPIs and address performance gaps.
▪ Maintain strong client relationships and manage operational escalations.
▪ Ensure compliance with safety, environmental, and quality standards.
▪ Oversee operational budgets, cost control, and project profitability.

Minimum Requirements:
- National Diploma or Degree in Water/Wastewater Engineering, Environmental Science,
Chemical Engineering, or a related technical field.
- Minimum 5–7 years’ experience in Operations & Maintenance (O&M) or industrial
water/wastewater management.
- Proven experience managing multi-site operations and supervising operational teams.
- Strong knowledge of safety, quality, and compliance systems.
- Valid driver’s license and willingness to travel nationally.

Preferred Experience:
- Experience within FMCG, manufacturing, or industrial utilities environments.
- Familiarity with ISO management systems, process optimisation, and client-facing operational
environments.

Key Skills and Attributes:
- Strong leadership and operational management capability.
- Excellent communication and stakeholder management skills.
- Strong problem-solving and decision-making ability.
- High level of organisation and attention to detail.
- Client-focused mindset with a strong service delivery orientation.
- Ability to operate effectively in dynamic and fast-paced environments.
- Strong planning and coordination skills across multiple sites.