Risk and Intelligence Manager

SUMMARY:
Our client, a leading courier company, is seeking a Risk and Intelligence Manager to play a pivotal role in transforming their approach to risk management. This is an exciting opportunity to drive the shift from reactive risk management to predictive risk prevention, using data, intelligence and operational insights to strengthen security, minimise losses, and support business performance.

POSITION INFO:
Responsibilities: Gather and analyse external intelligence relating to emerging security risks, organised crime and industry trends that may impact operations. Monitor and assess regional risk hotspots, including cargo theft, hijackings, warehouse incidents and other security threats. Analyse internal incident reports, audit findings and operational data to identify trends, vulnerabilities and areas for improvement. Develop risk heat maps, intelligence reports and predictive insights to support proactive decision-making. Monitor external factors, including political unrest, labour disruptions, regulatory changes and other risks that could affect business operations. Build and maintain relationships with relevant law enforcement agencies, industry bodies and external stakeholders to support intelligence sharing and collaboration. Lead investigations into security incidents, fraud, theft and operational irregularities using intelligence-led methodologies. Manage investigation processes, including evidence gathering, interviews, documentation and case management. Oversee surveillance activities, including the analysis of CCTV footage, vehicle tracking systems and other security technologies. Coordinate integrity testing and risk assessments to identify potential vulnerabilities and strengthen security controls. Translate intelligence findings into practical risk mitigation strategies and operational improvements. Conduct comprehensive risk assessments for transport routes, facilities, cargo and new operational initiatives. Oversee the implementation, optimisation and effective utilisation of intelligence and risk management systems. Interpret and analyse operational and logistics data to identify trends, risks and opportunities for improvement. Utilise transport management systems, tracking platforms and data analytics tools to support intelligence gathering and informed decision-making. Integrate multiple data sources to produce meaningful, actionable intelligence that supports proactive risk management and business continuity. Requirements: NQF Level 6 qualification (National Diploma) in Policing, Security Studies, Management, or a related field is highly advantageous. PSIRA Grade A certification is non-negotiable. Proven experience within the private security, logistics, or risk management sectors. Valid driver's licence. Previous experience within a retail distribution centre is essential. A minimum of 5 years' experience in a Site Manager or similar leadership role. Strong experience leading investigations within a logistics environment. Proficient in MS Excel, Power BI, or a similar data analytics tool. Proficient in logistics systems, tracking platforms and telematics. Proficient in CCTV analytics and surveillance technologies. Experience using social media monitoring and\/or open-source intelligence (OSINT) tools. Strong understanding of supply chain risks and risk mitigation strategies. Sound knowledge of the Criminal Procedure Act, Law of Evidence and Labour Law.