Senior Billing Specialist

SUMMARY:
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POSITION INFO:

Billing Specialist – Key Responsibilities

1. Billing & Invoicing

• Prepare, generate, and issue invoices accurately and on time.
• Validate billing data for completeness and accuracy.
• Process billing adjustments, credits, and refunds where required.

2. Data Entry & Record Management

• Capture billing-related information into internal systems.
• Maintain updated and organized billing records.
• Ensure data integrity and assist with system clean-ups.

3. Customer Queries, Support & Cancellations

• Respond to billing?related queries from customers or internal teams and resolve discrepancies or disputes.
• Process customer cancellations and settlement requests.
• Provide usage reports when requested.

4. Reconciliation & Reporting

• Reconcile customer accounts and identify variances.
• Assist in preparing weekly/monthly billing reports.
• Support with revenue tracking and reconciliations.

5. Compliance & Quality Control

• Follow billing procedures and company financial policies.
• Support internal and external audit requirements by providing documentation.
• Ensure confidentiality and proper handling of sensitive customer and financial data.

Typical Skills & Requirements

Basic accounting or finance knowledge.

Strong attention to detail and accuracy.

Good communication skills (verbal and written).

Proficiency in Excel and billing software.

Ability to work under pressure and meet deadlines.

Problem?solving and analytical thinking.

Ability to multitask and manage